- Totally unique design
- Made with the highest quality materials
- Optimum comfort for both horse and rider
- Helps rider to sit in correct alignment
- Completely flexible, allowing the horse to move correctly with no restriction on the shoulder
- Very versatile
- Comes in Dressage and GP
- Black and Havana
PLEASE NOTE: If you have not used or experienced this type of saddle before, we STRONGLY advocate that you seek the FREE advice of one of our specialist HM Saddle fitters, or Customer Care, before purchasing online. Do NOT ask a ‘normal’ saddle fitter as they are not trained to fit or work with our saddles. Whilst HM Saddles do not need fitting in the normal sense of the word, they require additional padding for an asymmetric horse, or one with atrophy in wither/saddle region. Please telephone Customer Care on +44 (0)7919 358244 or any of the fitters on the website, or email info@hmsaddles.co.uk
USA/CANADA ORDERS: Sales to these countries cannot be processed via the shop. They must be purchased through one of our resellers in the USA. There will be a difference in their price to those shown here, due to import duty and shipping.
HM Vogue GP saddle
Returns
You may cancel your order up to 14 days after the order is delivered, for any reason, in accordance with UK distance selling regulations. You just need to pay return postage costs and email us advising of your intent.
Our policy lasts 30 days. If 30 days have gone by since your purchase, unfortunately we can’t offer you a refund or exchange.
To be eligible for a return, your item must be unused and in the same condition that you received it. It must also be in the original packaging.
Some types of goods are exempt from being returned:
Gift cards/vouchers
Downloadable software productsTo complete your return, we require a receipt or proof of purchase.
Please do not send your purchase back to the manufacturer.
There are certain situations where only partial refunds are granted: (if applicable)
Book with obvious signs of use
CD, DVD, VHS tape, software, video game, cassette tape, or vinyl record that has been opened.
Any item not in its original condition, is damaged or missing parts for reasons not due to our error.
Any item that is returned more than 30 days after deliveryRefunds (if applicable)
Once your return is received and inspected, we will send you an email to notify you that we have received your returned item. We will also notify you of the approval or rejection of your refund.
If you are approved, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within a certain amount of days.Late or missing refunds (if applicable)
If you haven’t received a refund yet, first check your bank account again.
Then contact your credit card company, it may take some time before your refund is officially posted.
Next contact your bank. There is often some processing time before a refund is posted.
If you’ve done all of this and you still have not received your refund yet, please contact us at
debbie@enlightenedequitation.comSale items (if applicable)
Only regular priced items may be refunded, unfortunately sale items cannot be refunded.Exchanges (if applicable)
We only replace items if they are defective or damaged. If you need to exchange it for the same item, send us an email at debbie@enlightenedequitation.com and send your item to: 16 James Avenue, Paignton, Devon TQ3 3LZ, United Kingdom.Gifts
If the item was marked as a gift when purchased and shipped directly to you, you’ll receive a gift credit for the value of your return. Once the returned item is received, a gift certificate will be mailed to you.If the item wasn’t marked as a gift when purchased, or the gift giver had the order shipped to themselves to give to you later, we will send a refund to the gift giver and he will find out about your return.
Shipping
To return your product, you should mail your product to: 16 James Avenue, Paignton, Devon TQ3 3LZ, United KingdomYou will be responsible for paying for your own shipping costs for returning your item. Shipping costs are non-refundable. If you receive a refund, the cost of return shipping will be deducted from your refund.
Depending on where you live, the time it may take for your exchanged product to reach you, may vary.
If you are shipping an item over £50, you should consider using a trackable shipping service or purchasing shipping insurance. We don’t guarantee that we will receive your returned item.